Month: January 2009

Having clear guidelines for customer service is vital for every organization. (more…)

Be a great leader by setting the right example… (more…)

If you want to modify behavior, you have got to communicate what behavior modification you want. (more…)

If you want to read some really good advice on how to be a great parent go to the website; www.fathersforgood.org  and click on Common Challenges. As you will see…

How well are you doing the following? (more…)

One of the very best ways to train, educate and develop people is to be a great role model. (more…)