Lee Cockerell’s fourth book, Career Magic, is now available. In this episode of Creating Disney Magic, Lee discusses stories from the book and gives valuable career advice. CLICK HERE to…
Year: 2016
How to Handle Unexpected Success (podcast)
The hit movie Frozen was an unexpected success for Disney. In this episode of Creating Disney Magic, Lee Cockerell discusses how Disney handled the success. Lee also talks about how…
Attitude Makes the Difference
In this episode of Creating Disney Magic, Lee Cockerell answers two listener questions, both about attitude. At the end of the day, attitude makes the difference in your organizational culture.…
Tips on Getting Hired at Disney (Podcast)
Often, Lee Cockerell gets questions about how to get hired at Disney. Truth is, it is not easy to get hired at Disney World. It gets harder when you can…
Getting Paid is Good Customer Service (Podcast)
Do you ever have trouble getting paid what you are owed? A collection problem can be the beginning of the end of a business. In this episode of Creating Disney…
Combining Technology and Service (Podcast)
Applied the right way, in the right situations, technology can help you create magic and serve customers better. Applied in the wrong way, technology can move you further away from…