Recently, Franchise Gator interviewed me about the keys to great leadership and customer service.
Take a moment, go here, and read this interview. The same problems show up in any business, whether it is a franchise, a local drug store, a national grocery retailer, or a well know hotel. We all have the same problems.
Remember, don’t get bored with the basics. Everything matters if you want to be great.
Read this interview with Franchise Gator, and reach out if you have any questions. I will answer on my podcast, Creating Disney Magic.