“One of the best gifts is when either your kids or somebody else says, thanks for all you do for me. You really helped me. I see things differently today than I did before. I’m glad I met you.”
Every day you have the power to make someone’s day better. One of the most crucial leadership lessons is making everyone feel like they matter. You’d be surprised by the ripple effect of showing authentic appreciation.
Many years ago, I visited one of our hourly cast members who had been badly burned. Years later, he still recalls that visit with gratitude. It cost me nothing but a bit of time and the goodwill has stayed with him for decades.
When people feel valued, magical things happen. They perform better, they’re happier, and they, in turn, create positive environments for others. If your employees are happy you can bet your customers will notice. If they aren’t happy, your customers will notice that took. That is why making everyone feel important is such an important part of leadership.
If you’re managing a team, leading a project, or even just interacting with people in your daily life, take a moment to make someone feel important. Trust me; those small gestures can lead to big results far beyond the workplace.
If you want to dive deeper into this topic, the Cockerell Academy course, “Everybody Matters,” can guide you in making your workplace a place where everyone feels they belong. Let’s create magic together, one kind gesture at a time.
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Notable Moments
00:37 Lack of recognition and future prospects causes widespread unhappiness and conflict.
05:06 Opportunity and investment in training and development lead to employee retention.
08:54 Mentorship can have generational impact.
11:05 Rewire brain by focusing on positive environments and interactions.
14:21 Open communication improved our personal lives and eliminated job-related uncertainties.
17:48 Course “Everybody Matters” at Cockerell store promotes workplace inclusivity.