“You always give customer the benefit of the doubt. Always give your employees the benefit of the doubt. If you’re not sure, give them the benefit of the doubt until…
Tag: Business Leadership
Becoming Saleswise
“This will take someone from feeling like they know nothing all the way through becoming quite successful. And it is done in such a way that the story itself kept…
Work on What's Important Now
“You’re not a product of your circumstances. You’re a product of your decisions.” Through my experience as a leader, I have learned that time management and prioritization are key to…
Use Training to Make Progress
Today, Jody and I are unpacking how to ensure the training your team gets is effective and creates long-term change. Training is essential to most businesses. But if nobody does…
Get Clarity of Your Supervisor's Expectations
Today, Jody and I unpack the importance of understanding the expectations your supervisor has of you. Managers need to be clear on their expectations. If your manager isn’t clear,…
Be a Role Model for the Culture You Want
One of the best ways to retain high performers is to be a role model for the culture you want. Today, Jody and I answer the question, “What is a…