“Most people want to do a good job, but they just fall back into their habits.” Every manager has had to train new employees at some point in their leadership…
Tag: Disney Leadership
Become a World Class Organization
“Poor and good are the same because they’re not great. And I think if you want to be world class, you have to have that attitude that poor and good…
The Peril of Not Keeping in Touch with the Front Line
“Our job as a leader or a parent is to keep our people emotionally, psychologically, and physically safe.” One of the biggest mistakes I see leaders make is not keeping…
Solving Problems as a Team
“Quit having meetings and have conversations.” Leaders can bring their team together to solve problems by asking questions and creating a culture of inclusion and respect. Using the collective expertise…
Planning Organizational Communication
“Keep some of the trust within the organization by respecting your team enough to tell them before the whole world knows about something.” A great way to create a positive…
You Can Be Nice and Tough
“When you lead, be tough, not hard.” Lee Cockerell A listener recently reached out with a question about my leadership style. They say that Disney employees describe me as a…