Today, Jody and I look at how you can focus your strategy and be efficient year-round. People tend to treat January or the first of the year as a time…
Tag: Disney Leadership
Get Clarity of Your Supervisor's Expectations
Today, Jody and I unpack the importance of understanding the expectations your supervisor has of you. Managers need to be clear on their expectations. If your manager isn’t clear,…
Get Ahead by Being Nice
Today, Jody and I discuss the impact being nice has on your career. The concept of being nice is something we learn very early in life. What happens when you…
Be a Role Model for the Culture You Want
One of the best ways to retain high performers is to be a role model for the culture you want. Today, Jody and I answer the question, “What is a…
What Do You Do With What You Learn
During this episode Lee everyone to think about what do you do with what you learn. When people are given an abundance of tools it is up to them to…
How to Reinforce Good Customer Service
Today, Jody and I discuss how to reinforce good customer service. It’s not enough to require your team to provide customer service. You need to recognize specific actions, so it…