“The only person that can control your life is you. And if you don’t, don’t blame anybody else. It’s not your mother’s fault. It’s, it’s your fault.” If you depend…
Tag: training
Enforce Your Training
“If you have a good way to do things and everybody in your organization does it, you’re going to get more business because people are going to love you because…
How to Handle a Non Performer
“Your job should be to want to help them find out what the problem is. If they are unhappy, try to figure out why so we can all work on…
Boost Training Effectiveness by Testing on What You Train
“Teaching is useless unless people are learning. Training needs to be sticky and impactful for it to truly make a difference.” – Lee Cockerell There was a time in…
Training New Leaders
“Your responsibility is not to sit in the office, but to be out in the operation.” There are a few things I learned throughout my career about effectively training new…
Education and Experience is the Perfect Combination
Today, Jody and I are answering some questions we received at a recent event hosted by the Council on Hotel, Restaurant, and Institutional Education. One question we received was how…